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City Rail NSW

Sydney 2000

“I wish to register a complaint about Penrith Railway Station. On Thursday, 5th April 2012, upon leaving the train that arrives at 6PM, only 2 turnstyles were in operation. As a result of this, some 300 people had to line up behind each other in order to get through the turnstyles. As this happens quite infrequently, could you please see what can be done to rectify the problem.”

Value

Service

Stewart Connell on 6th Apr 2012
City Rail NSW

Sydney 2000

“The train that leaves central for the Blue Mountains at 5.06 PM, is hardly ever cleaned by the cleaners. The first four carriges, are quite often left with all kinds of rubbish littering the seats, and the floors of the carriges. Could you please make sure the cleaners, attend this problem.
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Value

Service

Stewart Connell on 6th Apr 2012